Frequently Asked Questions
Everything you need to know about our handcrafted fine jewelry.
Are Gelin Diamond products made of real gold?
Yes, all our jewelry is crafted using genuine 14k solid gold. We do not use gold plating or vermeil, ensuring your pieces never tarnish and maintain their value over time.
Do you provide a certificate of authenticity for diamonds?
Every diamond piece from Gelin Diamond comes with a certificate of authenticity, guaranteeing the quality, cut, and ethically sourced origin of our conflict-free diamonds.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item in its original, unworn condition for a full refund or exchange.
Are your diamonds ethically sourced?
Absolutely. We strictly adhere to the Kimberley Process to ensure that all our diamonds are sourced from conflict-free zones and ethical suppliers.
Can I wear my jewelry in water?
Since our jewelry is made of 14k solid gold, it is water-resistant and won't oxidize. However, to maintain the brilliance of the diamonds, we recommend removing pieces before swimming in chlorinated pools or using harsh chemicals.